Oshkosh, WI (July 11, 2011) – ImproMed, LLC, a Butler Schein Animal Health Company and a leading developer of veterinary practice management software, announced today the release of a special new application dedicated to support their user forum called the iCAN (ImproMed Community Access Network), for use on Android and iOS devices.
This new application that helps make life easier, allowing ImproMed customers to view, post and search the iCAN’s message boards, download and watch podcasts from the ImproMed Broadcast Channel, and submit support requests directly to the ImproMed Customer Support team.
This application also includes a direct link to contact the support department directly from the user’s phone.
“The iCAN was created to offer our customers a location to communicate with their peers and ImproMed staff, including discussing software-related topics and exchanging ideas; and this new app is a perfect way to expand that offering,” said ImproMed’s Vice President of Technical Services, Bill Randolph. “Our clients won’t miss a response to a posted message or overlook sending a support ticket because this can now be done right from their fingertips, no matter where they are.”
ImproMed customers interested in using this application can download it from their appropriate marketplace and sign on to the iCAN as they would at their desktop or laptop computer.
ImproMed, a subsidiary of Butler Schein Animal Health, is a leading developer and provider of veterinary practice management software. ImproMed’s initial product, Infinity, has brought veterinary practice management to an entirely new level with industry-leading innovations and advancements. ImproMed’s commitment to improving the veterinary business management industry began in 1979 with the introduction of the first practice management system. Since then ImproMed has enhanced knowledge management by offering the leading advancements in technology, interfaces with more companies, and software solutions for today's veterinarian.
About Butler Schein Animal Health
Butler Schein Animal Health, the U.S. veterinary division of Henry Schein, Inc. (NASDAQ: HSIC), is the leading companion animal health distribution company in the United States. Headquartered in Dublin, Ohio, Butler Schein Animal Health employs approximately 900 Team Members, including 300 field sales representatives and 200 telesales and customer support representatives. With 17 strategically positioned, state-of-the-art distribution facilities and 12 inside sales centers nationwide, Butler Schein Animal Health maintains an order-to-fill ratio in excess of 98 percent.
Partnering with more than 400 leading animal health manufacturers worldwide, Butler Schein Animal Health is positioned to bring the broadest selection of veterinary products, strategic solutions, and technology software to more than 26,000 veterinary professionals nationwide, including: a comprehensive product offering for companion animal, equine and large animal practices; quality private-label products at an affordable value; an extensive line of capital equipment and supply products; as well as biologics, diagnostics, nutritionals, parasiticides and pharmaceuticals. For more information, visit www.butlerschein.com.