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News IconImproMed Announces Quick Support Powered by TeamViewer

Oshkosh, WI (February 4, 2009) – ImproMed, Inc is pleased to announce TeamViewer as its newest method of providing clients with interactive, experienced system support.
TeamViewer is a worldwide provider of secure reliable remote support, and allows for a safe, alternate Internet support method when normal remote support cannot be established.
“Utilizing TeamViewer could not be easier or quicker for our clients, taking only 10 to 30 seconds for us to establish a connection to resolve most issues,” said Customer Support Center Analyst Chavalier Castro. “TeamViewer’s ease of use is also used internally at ImproMed for training staff, reviewing or testing an upgrade, or coordinating ImproMed University training appointments. ImproMed’s Customer Support Department is always just a call or click or call away.”
ImproMed was rated #1 in Client Satisfaction in the 2008 Trends survey, and is a world-leading developer and provider of business and medical management software for the veterinary industry. Since its inception in 1979, ImproMed’s continuing mission has been to provide veterinarians with the best software and knowledge management solutions by carefully monitoring changes in the veterinary medicine field and implementing program suggestions from their clients.

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