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News IconImproMed Announces 2011 Customer of the Year Award Winners

Oshkosh, WI (January 18, 2012) -  ImproMed, LLC, a Butler Schein Company and a leading developer of business and medical management software for the veterinary industry, announced today the recipients of its 7th Annual Customer of the Year Awards. A panel of ImproMed employees selected the winners in the categories of: “Best Place to Work,” “Community Contributor of the Year,” and “Outstanding Veterinary Contributor of the Year.” 

Lakeshore Animal Clinic in Lake Dallas, TX, was chosen as the “Best Place to Work” based not only on the seven employee submissions in this category, but because the clinic clearly demonstrates that it provides superior patient care through teamwork.  It has an employee and family-orientated atmosphere that includes annual trips and birthday/anniversary rewards. Honorary Mention in this category was Superior Animal Hospital & Boarding Suites. Kathryn Sutton, hospital manager at the Superior, WI, clinic wrote that their hospital “generates a sense of quality care in a compassionate environment for our community and staff alike.”

The “Outstanding Veterinary Contributor” winner is Central Veterinary Associates, located in Valley Stream, NY. The clinic’s submission was written by their Public Relations Director, Hank Russell, and focused on how the hospital has gone above and beyond in the care of all animals, including exotics, and has operated on and successfully rehabilitated many injured and
abandoned animals. As the Honorary Mention awardee, McPhillips Animal Hospital/Dr. Rhonda Stockburger was selected due to the doctor’s devotion to the care and sheltering of stray animals in their area.

Quakertown Veterinary Clinic in Quakertown, PA, was the recipient of the “Community Contributor of the Year Award.” Written by Adele Averill, the clinic’s customer service manager, the submission revealed that the clinic has created “a community spirit that is immeasurable,” including their creation of the QVC Angel Fund, their support of the local police department, and the Quakertown Veterinary Clinic Pet Fair. Located in Greenville, SC, Cleveland Park Animal Hospital was chosen as the Honorary Mention in this category for taking part in the Meals on Wheels program, donations to local charities including cancer research, and participation in the Wildlife Rehab of Greenville.

Each 1st place winner will receive an engraved glass plaque, as well as a box of goodies from ImproMed and a handful of their generous vendor partners. The Honorary Mentions also receive the box of goodies, as well as a framed certificate to display.


About ImproMed

ImproMed, a subsidiary of Butler Schein Animal Health, is a leading developer and provider of business and medical management software for the veterinary industry. ImproMed’s initial product, Infinity, has brought veterinary practice management to an entirely new level with industry-leading innovations and advancements. ImproMed’s commitment to improving the veterinary business management industry began in 1979 with the introduction of the first practice management system. Since then ImproMed has enhanced knowledge management by offering the leading advancements in technology, interfaces with more companies, and software solutions for today's veterinarian. 


About Butler Schein Animal Health

Butler Schein Animal Health, the U.S. veterinary division of Henry Schein, Inc. (NASDAQ: HSIC), is the leading companion animal health distribution company in the United States. Headquartered in Dublin, Ohio, Butler Schein Animal Health employs approximately 900 Team Members, including 300 field sales representatives and 200 telesales and customer support representatives. With 17 strategically positioned, state-of-the-art distribution facilities and 12 inside sales centers nationwide, Butler Schein Animal Health maintains an order-to-fill ratio in excess of 98 percent.

Partnering with more than 400 leading animal health manufacturers worldwide, Butler Schein Animal Health is positioned to bring the broadest selection of veterinary products, strategic solutions, and technology software to more than 26,000 veterinary professionals nationwide, including: a comprehensive product offering for companion animal, equine and large animal practices; quality private-label products at an affordable value; an extensive line of capital equipment and supply products; as well as biologics, diagnostics, nutritionals, parasiticides and pharmaceuticals. For more information, visit



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