Webinars

ImproMed®, LLC is proud to offer these interactive, on-line education sessions that cover more than 20 key software topics. ImproMed® recognizes time is a factor at any veterinary clinic and also offers free downloads of all previously recorded Webinars.

Public Webinars

ImproMed Public Webinars are available for anyone to attend. If you find a webinar you want to attend, simply click the join button next to the webinar description and enter your email address to receive further attendance instructions.

Recordings

ImproMed is offering the "How-To" recordings presented by Veterinary Success Services. Any member of the veterinary profession can begin receiving these recordings bi-weekly via e-mail through a yearly subscription, or purchasing the recordings individually. Once purchased, the recordings will be sent electronically and can be listened to anytime, anywhere; in the car, in the office or at home. Recording topics provide the listener tips and tools to expand their use of a variety of services and products they are, or should be, utilizing in their practice. To start receiving these recordings, scroll down and find them in the Public Webinar section.

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Part 1: The Performance Management Cycle-How to Get Your Team to Do Their Job! Presented by: Katherine Dobbs
May 5 2015 1:00PM CST
$89.99 for all 4
Space Available: 1000

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Explore categories of Human Resources (HR) including: strategic management; workforce planning and employment; human resource development, total rewards; employee and labor relations; and risk management. Describe the focus for this HR series is performance management, and specifically delving into the most common reasons employees are involuntarily terminated and what the manager or practice owner can do to hold the employee accountable. Watch and learn as an example policy for punctuality is followed through the major HR tools that guide performance management. Discuss how even “soft” or nontechnical skills are able to be included in HR tools to achieve the team behavior that you expect and require. This program was reviewed and approved by the AAVSB RACE program for 4 hours of continuing education in jurisdictions which recognize AAVSB RACE approval. Please contact the AAVSB RACE program if you have any comments/concerns regarding this program's validity or relevancy to the veterinary profession.
Part 2: The First Building Blocks-Mission, Policy Manual, and Job Descriptions, Presented by: Katherine Dobbs
May 6 2015 1:00PM CST
$89.99 for all 4
Space Available: 1000

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Begin with the practice’s Mission statement or major goals, and discover how to weave this vision into the building blocks of human resources and specifically performance management. From this vision the policy manual lays the foundation for the practice culture. The tasks that are performed by the veterinary professionals are defined in job descriptions, yet a job description is so much more than a list of duties. Learn all the necessary components of a good job description, and explore how this one document has the most influence on your performance management. This program was reviewed and approved by the AAVSB RACE program for 4 hours of continuing education in jurisdictions which recognize AAVSB RACE approval. Please contact the AAVSB RACE program if you have any comments/concerns regarding this program's validity or relevancy to the veterinary profession.
Part 3: Taking it to the Next Level-Training People and Evaluating Performance, Presented by: Katherine Dobbs
May 12 2015 1:00PM CST
$89.99 for all 4
Space Available: 1000

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With the job description as foundation, the training system is built to specifically reflect the tasks and qualities that are required by each position. Discuss coaching and counseling, and how ongoing feedback contributes to a strong team. Formal performance evaluations are explored, with the job description providing the blueprint for an objective 360-degree process which is made possible by including feedback from the employee being evaluated, their peers on the job, and the members of management in the practice. This program was reviewed and approved by the AAVSB RACE program for 4 hours of continuing education in jurisdictions which recognize AAVSB RACE approval. Please contact the AAVSB RACE program if you have any comments/concerns regarding this program's validity or relevancy to the veterinary profession.
Part 4: Endings & Beginnings-Progressive Discipline, Effective Termination,& Recruiting New Hires, Presented by: Katherine Dobbs
May 13 2015 1:00PM CST
$89.99 for all 4
Space Available: 1000

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Learn what should go into performance corrections to provide solid documentation of an employee’s performance, or lack thereof, and the process engaged to try and rehabilitate unwanted behavior. When rehabilitation is unsuccessful, learn how to construct an effective termination letter that will leave the practice in the best legal position. Once a position is left empty, we bring the performance management discussion full circle by reviewing all the options for recruiting new talent and making the best choice through a series of interview tools. This program was reviewed and approved by the AAVSB RACE program for 4 hours of continuing education in jurisdictions which recognize AAVSB RACE approval. Please contact the AAVSB RACE program if you have any comments/concerns regarding this program's validity or relevancy to the veterinary profession.