Positive reinforcement during the veterinary exam is a skill that is practiced and refined. Different factors that affect the response of the animal to the handler and veterinarian are outlined and explained how to modify to improve patient responses. The effect of human body language, physical appearance, emotional states, and tone of voice on the response of the animal is outlined. Emphasis is put on the development of observing more subtle body language cues from dogs and cats with photos. Integrating the interpretation of the animal’s body language and the human’s response is also outlined. Additional methods of handling and restraint for decreasing stress in animals are outlined. Resources for further reading are given at the end of the webinar. One attendee will win this Bella Behavior Label System: http://www.okawvetclinic.com/site/view/192741_BellaBehaviorLabelSystem.pml

Learn how to create and use travel sheets to help populate invoices, estimates, treatments, and much more.

This webinar will cover backing up data on the mobile unit and the server. Synchronizing a mobile unit to the server will be demonstrated. Functions that should not be done on a mobile unit will be discussed.

Discover the power and efficiency of Infinity's Virtual Whiteboard, the Treatment Plan. Find out how to setup and use this great feature.

This webinar will explore the different file exports and how they can be used to import into another program for data manipulation. The option to save a report using the Print to File and the data imported into Excel will be demonstrated.

Back to basics medical records tours the medical records module. How navigate the module, view history, and create new records.

This webinar will cover how to use the Lookup feature and how to create, save, and run User Queries.

Learn exactly how products and inventory are meant to be used in Infinity. This is a great webinar for individuals new to managing inventory and services in Infinity.

Learn what Intelligent Inventory is, how it is configured, and how it can help your practice to manage your inventory efficiently. Intelligent Inventory currently works with Butler Schein Animal Health, Ivesco, and Midwest Veterinary Supply.

This webinar will demonstrate how to merge records into documents with merge fields for a personalized form of communication with your clients.